For the 2019 season we are open from 01st April 2019 until midday 01st January 2020
We offer a choice of either fully serviced or non-serviced pitches. Fully serviced are bookable individual grass pitches with electric hook-up, drinking water tap, grey waste water point and night light. Non serviced pitches are available on a first come first served basis and are located on an open grassy area with a drinking water tap and grey waste water point to share. Prices are per pitch per night and include the touring caravan or motor home, car, awning and all family members. Friendly well behaved dogs are most welcome but must be kept on a lead at all times & all mess cleared up and disposed of appropriately.
| Standard Season | 2 People | 3 People or more |
| Fully Serviced Pitches | £35.00 | £40.00 |
| Non-Serviced Pitches | £28.00 | £32.00 |
| Fully Serviced Hard Standing Pitches (Touring Caravans only) | £40.00 | £45.00 |
PEAK SEASON 2019
15th April to 14th May 2019 inclusive, 22nd May to 31st May 2019 inclusive
1st July to 31st August 2019 inclusive.
| Peak Season | 2 People | 3 People or more |
| Fully Serviced Pitches | £44.00 | £50.00 |
| Non-Serviced Pitches | £36.00 | £40.00 |
| Fully Serviced Hard Standing Pitches (Touring Caravans only) | £49.00 | £55.00 |
OFF PEAK 1st October TO 19th DECEMBER 2019
| Off Peak | 2 People | 3 People or more |
| Fully Serviced Pitches | £30.00 | £30.00 |
| Non-Serviced Pitches (until 30th October) | £25.00 | £25.00 |
| Fully Serviced Hard Standing Pitches (Touring Caravans only) (until 30th October 2019) | £35.00 | £35.00 |
CHRISTMAS & NEW YEAR
20th December to 01st January 2020 inclusive
| Christmas & New Year | 2 People | 3 People or more |
| Fully serviced pitch | £35.00 | £40.00 |
ALL PITCHES MUST BE PRE-BOOKED AND PAID IN FULL AT THE TIME OF BOOKING…………… (NON REFUNDABLE)
A NIGHT IS FROM MIDDAY ON THE DAY OF ARRIVAL TO MIDDAY ON THE DAY OF DEPARTURE…..SHOULD YOU WISH TO EXTEND YOUR DEPARTURE TIME PLEASE DISCUSS THIS WITH THE RECEPTION STAFF PRIOR TO MIDDAY, AS THE PITCH MAY WELL BE BOOKED BY ANOTHER PARTY.HOWEVER IF IT IS AVAILABLE THEN WE ARE HAPPY FOR YOU TO MAKE A DONATION TO ONE OF OUR CHARITY BOXES IN RECEPTION AND STAY ON FOR THE AFTERNOON. THE CHARITIES THAT WE HAVE CHOSEN TO SUPPORT THIS YEAR ARE THE EAST ANGLIAN AIR AMBULANCE; THE SUFFOLK PUNCH TRUST AND RNLI.
TOILET, SHOWER, LAUNDRY & WASTE FACILITIES
We are proud of our clean modern facilities with under floor heating & free electric Mira domestic style showers. We supply environmentally friendly toilet rolls and hand wash. To keep these facilities exclusive to our touring customers the doors are locked, a key card is required to gain access… a refundable cash deposit of £20.00 is required per access key card and obtainable from reception during normal opening hours.
If you anticipate arriving outside these hours please telephone us prior to your arrival date and we will arrange with you, if possible, where we will leave the access card for you to collect upon arrival. Chemical toilet waste points; general domestic rubbish bins; bbq coal/disposal bbq tray bins; paper & glass recycling bank. A token operated laundry…. washers & dryers…. tokens can be purchased in reception…. Though you will need to supply the washing detergent! For those of you without washing up facilities we do have two dish washing sinks located in the laundry. Local tourist information, routes for walks, dog walks etc. are available from reception. If there is anything you are unsure about please don’t hesitate to ask a member of reception staff who will do their best to help!
PLEASE NOTE PITCHES ARE STRICTLY FOR TOURING CARAVANS & MOTORHOMES ONLY. NO TENTS, PUP TENTS, TRAILER TENTS OR FOLDING STYLE CAMPERS CAN BE ACCEPTED ANYWHERE ON THE PARK. LARGE AMERICAN STYLE MOTORHOMES & CONTINENTAL TOURING CARAVANS CAN ONLY BE ACCOMMODATED BY PRIOR ARRANGEMENT; THIS IS TO ENSURE THAT WE CAN ALLOCATE AN APPROPRIATE PITCH THAT ALLOWS US TO COMPLY WITH FIRE REGULATIONS.
Payment in full is required at the time of booking. Customers are advised to arrange travel/holiday insurance as payments are non-refundable. We are happy to email confirmation of payment, arrival dates and pitch details, please request this at the time of booking. Advance bookings during August are subject to 7 night’s minimum stay. We are no longer able to accept payment by cheque or credit card.
RULES FOR TOURING PITCHES
All units MUST be parked on the left hand side of the pitch as you face it, with ‘A’ frame [tow bar] facing the road (if you have a touring caravan). Motorhomes MUST park to the left hand side of the pitch but may drive or reverse in. This is to comply with Fire Safety Regulations. Continental caravans can only be accommodated on a small number of our pitches… please let reception staff know at the time of booking/checking in so that we can do our best to accommodate you in relation to the above information.
- The speed limit is strictly a maximum 10 mph.
- All dogs to be kept on leads and under control at all times & all mess cleaned up should they foul on the park and disposed of appropriately.
- No tents of any sort are permitted in any location on the Park.
- Gazebo’s and windbreaks can only be left up whilst you are in occupation of the caravan/motorhome.
- No boats, trailers, quad bikes, jet skis, motorised scooters or similar vehicles are permitted on the park with the exception of mobility vehicles.
- No ball games are allowed anywhere on the park, to avoid damage to caravans/motorhomes/vehicles.
- No washing lines only window hanging or clothes horse type.
- Noise to be kept to a minimum between 10.30pm and 8.30am….NO GENERATORS!
- A maximum of 2 cars per pitch permitted, if space allows and NO SIGN WRITTEN OR COMMERCIAL HI-TOP VEHICLES.
- GROUNDSHEETS must be breathable, please do not use plastic/PVC/Polythene or carpet as these materials suffocate the grass and damage the pitch!
- PLEASE NOTE WE DO NOT OFFER REFUNDS UNDER ANY CIRCUMSTANCES & BOOKINGS ARE NOT TRANSFERABLE.
THANK YOU FOR YOUR CO-OPERATION
Amber Leisure touring pitches – terms and conditions of booking for all parks
Please read these terms and conditions carefully prior to making a booking.
By using our website, our online booking form or by making a booking in any other way (including by telephone), you are agreeing to be bound by the terms and conditions set out below.
- Conditions of booking
All bookings are at the discretion of the management of Amber Leisure. We enter into a contract with you when we accept your booking.
By making a booking, you are confirming that you are authorised to do so on behalf of all persons named in the booking and you are acknowledging that all members of your party agree to be bound by these terms and conditions.
We provide .leisure services and our touring facilities are designed for holiday use by families, therefore we do not generally accept bookings from those under 21 years old or from adult single sex groups.
Numbers occupying a caravan (including children and babies) must not exceed that recommended by the manufacturer.
The members of your party must remain as notified to us and it is only those members who you notify us of who may use our touring facilities.
We reserve the right to refuse any booking or to ask any persons to leave the park.
We reserve the right to terminate a booking without refund or compensation or to ask any persons to leave the park where we feel that the comfort and enjoyment of other persons on the park may be put at risk.
- Payment
All advance bookings must be paid in full as directed by us in order to secure a pitch.
All payments are non-refundable and non-transferrable unless the management of Amber
Leisure exercise their discretion to allow a refund or transfer.
- Booking cancellations and changes
When making a booking, you are contracting in respect of a pitch for a set period of time. All cancellations and changes in respect of your booking by you are at the discretion of the management of Amber Leisure.
We reserve the right to cancel your booking. In such circumstances, we will return the money you have paid. We do not pay compensation and we strongly recommend that you take out travel insurance.
- Contracting company, vehicles, arrivals, departures and policies
The:
- company operating the park and with whom you have a contract in respect of your booking;
- number of vehicles you may bring onto the park and park on the pitch;
- time you can arrive;
- time you must depart by; and
- policies we have on such matters as smoking; motorised scooters; barbeques; awnings, gazebos and other temporary structures; waste disposal; and the hook-up, use and cost of gas, electricity and water,
will all be as we inform you of. For the purposes of informing you of such matters, we may do so by prominently displaying information in the reception area and other areas of the park.
- Siting and condition of pitch
On arrival at the park you will be informed of your pitch number and directed to its location.
You shall ensure that you maintain the pitch to a good standard and keep it clean and tidy during your period of occupation.
- Children and animals
Parents and guardians are responsible for their children at all times on the park and should ensure that their children behave responsibly and are appropriately supervised, especially when enjoying the park’s facilities.
No animals, other than domestic pets, may occupy a caravan without our permission.
Dogs must be kept on leads at all times, remain your responsibility and, in the interests of their health and wellbeing, should not be left unsupervised in a caravan for long periods of time.
Dogs that continually bark and/or cause a nuisance will be required to be removed from the park by you.
You should not allow any dog to foul public areas and, as a courtesy to others, you should ensure that you clean-up after your dogs.
No dangerous dogs as listed by the Government’s Dangerous Dogs Act are permitted on the park.
- Speed limit
You must adhere to the speed limit of the park. This is for the safety of all persons on the park.
- Insurance
We accept no responsibility for damage or theft of your property. Please ensure you have the relevant insurance.
- Behaviour
Please show consideration for others.
Your behaviour should not be excessive, noisy or disruptive, especially at night.
Anyone creating a disturbance or whose conduct causes offence to others or threatens to cause damage to the property of others (in all cases whether they be others occupying the park, our staff or the general public) will be asked to leave the park immediately with no refund or compensation given.
- Liability
Nothing in these terms and conditions shall limit or exclude our liability for any liability that cannot be lawfully limited or excluded. Subject to this, our liability shall be limited and excluded as follows below.
While all reasonable efforts will be made by us to fulfil a booking, except where stated in these terms and conditions, we will not be liable for any:
- changes, cancellations, effect on your holiday, loss or damage suffered by you; or
- failure by us to properly perform any of our obligations due to any event or circumstance beyond our reasonable control.
Our total liability to you in respect of all losses arising under or in connection with our contract with you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed an amount equivalent to two times the booking fee paid by you to us.
You agree that, having regard to the nature of the leisure services we provide and the level of our charges, the limits of liability in respect of our liability provided for are fair and reasonable.
- General
Close circuit television may be in operation across the park.
Failure to exercise, or any delay in exercising, any right or remedy provided to us under these terms and conditions or by law shall not constitute a waiver of that (or any other) right or remedy, nor shall it preclude or restrict any further exercise of that (or any other) right or remedy. No single or partial exercise of any right or remedy provided to us under these terms and conditions or by law shall preclude or restrict the further exercise of any such right or remedy. · A waiver (which may be given subject to conditions) of any right or remedy provided to us under these terms and conditions or by law shall only be effective if it is in writing and shall apply only to the party to whom it is addressed and for the specific circumstances for which it is given and it shall not prevent us from subsequently relying on the right or remedy in other circumstances.
If any provision of these terms and conditions (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of these terms and conditions and the validity and enforceability of the other provisions of these terms and conditions shall not be affected. If a provision of these terms and conditions (or part of any provision) is found illegal, invalid or unenforceable, that provision or part-provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
Our contract with you, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, the law of England and Wales.
Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with our contract with you or its subject matter or formation (including non-contractual disputes or claims).
